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We plant 1 tree for every order 💚
Shipping costs only 9.90€ per order
FREE delivery for orders over 100€!
EU delivery time 3–6 business days
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Last updated: 5 September 2025
Naiselle.fi operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the “Services”). Naiselle.fi uses Shopify’s technology, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose your personal data when you visit or use the Services, make purchases or other transactions through the Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing and disclosure of your personal data.
Please read this Privacy Policy carefully. By using any of the Services, you confirm that you have read this Privacy Policy and understand how your data is collected, used and disclosed as described here.
Personal data we collect or processWhen we use the term “personal data”, we mean information that identifies you or another person, or that can reasonably be linked to you or another person. Personal data does not include information that has been anonymised or de-identified so that it cannot reasonably be used to identify you.
We may collect or process the following categories of personal data, including inferences drawn from such data, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
Contact information, including name, address, billing address, shipping address, phone number and email address.
Financial information, including credit card, debit card and bank account numbers, payment card details, financing account details, transaction details, payment information and other payment confirmation details.
Account information, including username, password, security questions, preferences and settings.
Transaction information, including products you view, add to your cart, add to a wishlist or purchase, as well as products you return, exchange or cancel, and your past transactions.
Communications with us, including information you provide in your communications with us, for example when you submit a customer support request.
Device information, including details about the device, browser or network connection you use, your IP address and other unique identifiers.
Usage data, including information about how you interact with the Services, such as how and when you access or navigate the
We may collect personal data from the following sources:
Directly from you, including when you create an account, visit or use the Services, interact with us, or otherwise provide your personal data to us.
Automatically through the Services, including from your device when you use our products or services, visit our websites, and through the use of cookies and similar technologies.
From our service providers, including when we use them to provide certain technologies and they collect or process personal data on our behalf.
From Shopify Partners or other third parties.
Depending on how you interact with us or which Services you use, we may use your personal data for the following purposes:
We use your personal data to provide the Services to you, including performing our contract with you, processing your payments, delivering orders, remembering your preferences and products of interest, sending you account-related notifications, processing purchases, returns, exchanges and other transactions, creating, maintaining and managing your account, arranging deliveries, facilitating returns and exchanges, enabling you to leave reviews, and creating a personalised shopping experience, such as recommending products related to your purchases. This may include using your personal data to better tailor and improve the Services.
We use your personal data for marketing and advertising purposes, such as sending you marketing, promotional and advertising communications by email, SMS or post, and showing you online advertisements for products and services within the Services or on other websites, including based on products you previously purchased or added to your cart and other prior activity within the Services.
We use your personal data to verify your account, provide a secure payment and shopping experience, detect, investigate or take action in connection with potential fraudulent, illegal, harmful or malicious activity, protect public safety and secure our Services. If you choose to use the Services and register an account, you are responsible for keeping your login credentials secure. We strongly recommend that you do not share your username, password or other login details with anyone.
We use your personal data to provide you with customer support, respond to your requests, deliver effective services and maintain our business relationship with you.
We use your personal data to comply with applicable laws or respond to lawful processes, including requests from law enforcement or government authorities; to investigate or participate in civil investigations, potential or actual litigation, or other legal proceedings; or to investigate possible violations of our terms or policies.
How we disclose your personal dataIn certain circumstances, we may disclose your personal data to third parties for the lawful purposes described in this Privacy Policy. Such circumstances may include:
To Shopify, vendors and other third parties that perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, distribution and delivery).
To business and marketing partners so we can provide you with marketing services and advertisements. For example, we use Shopify to support personalised advertising with third parties based on how you behave online across merchants and websites. Our business and marketing partners use this information in accordance with their own privacy notices. Depending on where you live, you may have the right to ask us not to share information about you for targeted advertising and marketing based on your online activity across merchants and websites.
When you direct, request or otherwise consent to the sharing of certain information with third parties, such as to ship products to you or through your use of social media plug-ins or login integrations.
With our affiliates or within our corporate group.
In connection with business transactions, such as a merger or bankruptcy; to comply with legal obligations (including responding to subpoenas, search warrants and similar requests); to enforce applicable terms or policies; and to protect or defend the Services, our rights and the rights of our users or others.
The Services are hosted by Shopify, which collects and processes personal data about your use of the Services in order to deliver and improve the Services for you. Information you submit to the Services is transmitted and shared with Shopify and third parties, which may be located in countries other than your country of residence, so that the Services can be provided and improved.
We also use certain Shopify enhanced features that rely on information derived from your interactions with our Store, other merchants and Shopify to help protect, grow and improve our business. To provide these enhanced features, Shopify may use personal data collected from your interactions with our Store, other merchants and Shopify. In such cases, Shopify is responsible for processing your personal data, including responding to your requests to exercise your rights in relation to that personal data.
For more information about how Shopify uses your personal data and what rights you may have, you can refer to Shopify’s Consumer Privacy Policy. Depending on where you live, you may have certain rights relating to your personal data as described in Shopify’s privacy documentation.
Third-party websites and linksThe Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not owned or controlled by us, you should review their privacy and security policies and other terms of use. We do not guarantee the privacy or security of such sites and are not responsible for them, including for the accuracy, completeness or reliability of information found on such sites.
Information you provide in public or semi-public areas, including information you share on third-party social media platforms, may be visible to other users of the Services and/or users of those third-party platforms without limitation on how we or third parties may use it. The inclusion of such links does not in itself imply any endorsement of the content of those platforms or of their owners or operators, beyond what is specifically stated within the Services.
Children’s informationThe Services are not intended for use by children, and we do not knowingly collect personal data from children who are under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided personal data to us, you may contact us using the contact details below to request deletion of that information.
As of the effective date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) the personal data of individuals under 16 years of age.
Security and retention of your informationPlease note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security”. In addition, information you send to us may not be secure during transmission. We recommend that you do not use unsecured channels to send us sensitive or confidential information.
How long we retain your personal data depends on various factors, including whether we need the information to maintain your account, provide the Services to you, comply with legal obligations, resolve disputes or enforce applicable agreements and policies.
Your rights and choicesDepending on where you live, you may have some or all of the rights listed below in relation to your personal data. These rights are not absolute and may only apply in certain circumstances, and in some cases we may refuse your request as permitted by law.
Right of access / right to know
You may have the right to request access to the personal data we hold about you.
Right to deletion
You may have the right to request that we delete the personal data we hold about you.
Right to rectification
You may have the right to request that we correct inaccurate personal data we hold about you.
Right to data portability
You may have the right to receive a copy of your personal data that we hold and to ask us to transfer it to a third party in certain circumstances and subject to certain exceptions.
Managing communication preferences
We may send you marketing emails, and you can opt out of receiving such emails at any time by using the unsubscribe option included in our messages. If you opt out, we may still send you non-marketing emails, such as those relating to your account or orders.
If you live in the United Kingdom or the European Economic Area, and subject to any exceptions and limitations under local law, you may have the following rights in addition to those above:
Right to object and restrict processing
You may have the right to request that we stop or restrict processing of your personal data for certain purposes.
Right to withdraw consent
Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.
You may exercise any of these rights as described in the Services or by contacting us using the contact details below.
For more information about how Shopify uses your personal data and any rights you may have, including rights relating to data processed by Shopify, you can visit: https://privacy.shopify.com/en.
We will not discriminate against you for exercising your rights. We may need to verify your identity before fulfilling your request, as permitted or required by applicable law. Subject to applicable law, you may designate an authorised agent to submit requests on your behalf. Before we accept a request from an authorised agent, we may require evidence that you have given them authority to act for you and may also require you to verify your identity directly with us. We will respond to your request promptly as required by applicable law.
ComplaintsIf you have complaints about how we handle your personal data, please contact us using the contact details below. Depending on where you live, you may also have the right to appeal our decision by contacting us again or by filing a complaint with your local data protection authority.
For the European Economic Area, you can find a list of competent data protection authorities on the website of the relevant EU institutions.
International transfersPlease note that we may transfer, store and process your personal data outside your country of residence.
If we transfer your personal data outside the European Economic Area or the United Kingdom, we will comply with recognised transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or similar agreements issued by the competent UK authority, unless the data is transferred to a country that has been deemed to provide an adequate level of protection.
Changes to this Privacy PolicyWe may update this Privacy Policy from time to time, for example when we change our practices or for operational, legal or regulatory reasons. We will publish the updated Privacy Policy on this website, update the “Last updated” date above and provide notice as required by applicable law.
Contact usIf you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please call us at , email us at info@naiselle.fi or contact us by post at the address below. In accordance with applicable data protection laws, we are the controller of your personal data.